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FAQ
How is the purchase of crypto by credit card carried out?
1. Enter the amount that you want to spend on the purchase of the crypto in fiat currency OR the amount in the crypto that you want to buy. The transaction fee will be calculated automatically. Click the Buy button.
2. You will be redirected to the service through which the transaction is performed.
3. Enter your card details and confirm the operation. The funds will be debited from the card and the cryptocurrency will be credited to your account.Deposit and hold tokens / coins of the project and get rewards in its tokens. Project-initiator guarantees rewards payment for each participant.
Are there any guarantees that I will receive my funds when buying with a card?
The service guarantees the safety of your funds. If the transaction is canceled for some reason, you will receive an email letter.
Check the limits on your card, balance, and restrictions to purchases on the Internet before buying crypto with a card.
What should I do if I haven't received my funds?
You should submit a support request to Simplex simplex.com/support.
You should submit a support request to Koinal [email protected].
You should submit a support request to Moonpay support.moonpay.com.
Where will the funds that I have bought with the card be credited to?
The cryptocurrency will be credited to your main account. Then you can transfer funds to your trading account and start trading.
How quickly will the funds be credited to my account?
The service immediately sends funds to your address after confirmation of payment by card. In this case, the funds will be credited as soon as the required number of confirmations for the currency is reached in the network.
The transaction may be received with a delay if the network is overloaded.